Product FAQs

WHAT TYPE OF STAINLESS STEEL IS USED IN THERMOS® PRODUCTS?

We use only 18/8 food-grade stainless steel in all our products.

ARE THERMOS® PRODUCTS SAFE?

We test all our products to meet EU regulations for food contact materials (EN 12546-1:2000 and substances of very high concern (REACH SVHC including BPA). All Thermos® products are free from BPA, BPS, and asbestos.

ARE THERMOS® PRODUCTS ETHICALLY SOURCED?

All Thermos® facilities are regularly audited by certified auditors in compliance with BSCI and SEDEX/SMETA standards.

HOW DO I CLEAN MY THERMOS® PRODUCTS?

Most of our products are dishwasher safe on the top rack, but we still recommend hand washing to preserve the finish. Never use bleach or any cleaner containing bleach on Thermos® products.

HOW TO HAND-WASH THERMOS PRODUCTS?

We recommend rinsing products after each use, especially if used for storing liquids other than water. Frequent washing is also suggested: good maintenance of your products ensures they can be used for many years.

You can simply use warm water and mild soap, or a mixture of warm water and vinegar, or a teaspoon of baking soda as a more natural alternative; in fact, when used separately, they are excellent cleaning solutions and much more natural than dish soap.

Once washed, always let the products dry upside down and without the cap.

ARE THERMOS® PRODUCTS SUITABLE FOR DAIRY (milk/yogurt, etc.)?

YES! Thermos® products will insulate dairy products, but be mindful of spoilage times due to the higher risk of bacterial growth. Prolonged storage is not recommended.

ARE ALL THERMOS® PRODUCTS SUITABLE FOR CARBONATED BEVERAGES?

No, not all, only those specifically indicated. For other products, there is a risk of high internal pressure forming, causing the lid or cap to leak or be expelled.

ARE THERMOS® PRODUCTS SUITABLE FOR FOOD USE?

YES! We have developed containers with the right opening and custom-made spoons to allow you to eat food directly from the containers. Check out our food products in the dedicated section.

HOW CAN I MAINTAIN TEMPERATURE MOST EFFICIENTLY (BOTH HOT AND COLD)?

For maximum thermal efficiency, preheat or pre-cool the product just before use. Fill with warm/cold tap water, attach the lid, let sit for 5-10 minutes, and then empty the water. Never use a microwave, conventional oven, or any other heat source for this purpose.